ESFA MYSTERY SHOPPER – WEBINAR & SLIDES AVAILABLE

ESFA MYSTERY SHOPPER – WEBINAR & SLIDES AVAILABLE

In spring 2017, the ESFA carried out a mystery shopper exercise to review the quality of initial contact and conversations between employers and both FE and HE apprenticeship providers. You can listen and view the findings and recommendations from the recent UVAC webinar HERE and view the slide pack  HERE.

If you have any queries about the mystery shopper please email Rebecca at r.rhodes@bolton.ac.uk

 

 

 

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